Our Services

Jumpstart Innovation and HCD in your Organization

Executive Briefings and Trainings

Customer Experience is not authentic without Employee Experience (EX) considerations. Positive EX works to grow and start a culture of constant innovation, and is derived from an executive-led culture of human centricity and design thinking. Without leadership buy-in, most transformation efforts fail to sustain. Sometimes, organizations and their leaders are motivated to bring in CX transformations, but spend much of their time evangelizing to non-believers, which can become de-motivating. Work with Monday DC to gather your most influential and forward-thinking leaders to begin reshaping your organization’s culture and practice to become more human centric.

Discovery and Ideation Sprints

Sometimes, teams are all set up to grow an innovation portfolio but acknowledge that innovation feels uncomfortable in a silo. Work with Monday DC to assist your organization’s A-Team to discover and ideate solutions for customers and users you’d like to build more trust and portfolio with.

Troubleshoot Technology Design & Development Teams

While we all start large enterprise software projects with the intention to meet our customer’s needs, organizations may struggle to satisfy requirements in a user-friendly way. Work with Monday DC to assist your teams in troubleshooting agile teams, review backlogs, improve requirements gathering loops, and re-engage with clients using Lean UX methods.

Train and Grow an Internal Community of Practice

Innovative products, though an outwardly large concept, actually happens at the user-story and requirements ticket level.